Distinctive Dental Services – Shawn Loo, DDS
Online Privacy Policy
Last revised: November 3, 2023
Distinctive Dental Services – Shawn Loo, DDS is committed to respecting your online privacy. This privacy policy (the “Policy”) outlines how we collect, use, protect, and disclose personal information obtained through our website. Please read this Policy carefully. By accessing or using our website, you acknowledge that you have read and understood the Policy and agree to the Policy and consent to all to all actions taken by us with respect to your information in compliance with this Policy. If you do not want to agree to this Policy, then you must not use or access our website.
- Information We Collect
We collect personal information, such as name, address, email address, phone number, and payment information only when you voluntarily submit a form on our website. We also collect non-personal information, such as your IP address, browser type, and operating system, to improve our website and user experience. - Use of Information
We use the personal information we collect to provide you with products or services you have requested, to communicate with you about your account, and to send you marketing and promotional materials. We also use non-personal information to analyze website usage and to improve our website . - Disclosure of Information for Legal Reasons
We may disclose your personal information to government agencies or other companies as required or permitted by law, such as to comply with a subpoena or other legal process, to investigate or prevent fraud, to protect the safety of any person, or to enforce our website policies. We may also disclose your personal information to our legal counsel, auditors, or consultants as necessary for us to comply with legal obligations or to protect our legal interests. - Choices About Your Information.
You have various options to control your information:- You can adjust your browser setting to refuse all or some browser cookies or receive alerts;
- You can opt-out of receiving marketing or advertising material from us by contacting us to let us know your preferences;
- You can opt out of sharing your browsing information by using your browser settings to disable cookies on this site;
- If you have any concerns, questions, or requests regarding your personal information, please contact us.
- Other Disclosure of Information
We do not sell or share your personal information with any unaffiliated third parties. We may share your personal information with our affiliates, subsidiaries, or other companies under common ownership or control with us, for business purposes as permitted by this Policy. We may also share your personal information with third-party service providers who assist us with our operations, such as hosting our website, analyzing data, or processing payments. These third-party service providers have access to your personal information only as necessary to perform their functions on our behalf and are contractually obligated to maintain the confidentiality and security of your personal information. - Compliance with HIPAA
If you are a patient, we are committed to protecting your protected health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We will not use or disclose your protected health information except as permitted by HIPAA or as required by law. We may share your protected health information with our business associates who are contractually obligated to abide by HIPAA standards and who are providing services on our behalf. - Protection of Social Security Numbers
We take the protection of your Social Security number seriously and will not disclose it to any third party, except when necessary as detailed above. - Encryption of Personal Data
We use industry-standard encryption to protect personal data during transmission and storage. - Use of Website Analytics Software
We use Google Analytics and Bing Webmaster Tools to analyze website usage and to improve our website. These services may collect non-personal information, such as your IP address, browser type, and operating system. Google Analytics and Bing Webmaster Tools may also use cookies to collect information about your website usage. You can opt-out of Google Analytics by using the Google Analytics Opt-out Browser Add-on. - Disclaimer of Responsibility for Privacy Practices of Linked Websites
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of these websites before providing any personal information. Our Policy only applies to information collected by our website. - Compliance with California Consumer Privacy Act and California’s Online Privacy Protection Act
As required by the California Consumer Privacy Act (CCPA) and California’s Online Privacy Protection Act (CalOPPA), we will disclose to California residents what personal information we collect, how it is used, and whether it is shared with third parties. We will also provide California residents with the right to edit or delete their personal information, if applicable. - Compliance with Canada’s Personal Information Protection and Electronic Documents Act
We are committed to protecting the personal information of Canadian residents in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). We will obtain consent before collecting, using, or disclosing personal information and will only collect, use, or disclose personal information for purposes that a reasonable person would consider appropriate. - Inapplicability of Certain Privacy Regulations
The European Union’s General Data Protection Regulation (GDPR), the United Kingdom’s Data Protection Act, Australia’s Privacy Act of 1988, and any other government privacy regulations outside of the United States and Canada do not apply to our website as we only offer goods or services within the United States and Canada. - Changes to Privacy Policy
We reserve the right to modify our Policy at any time. If we make material changes to our Policy, we will make commercially reasonable efforts to notify you by email (if you have provided us one) or by posting a notice on our website. However, such notice is for your convenience only and shall not be required for effectiveness of the change. The date the Policy was last revised is identified at the top of this Policy. You are responsible to periodically visiting our website and this Policy to check for any changes. Any revised version of this Policy supersedes all previous versions. Your continued use of our website after we make changes is deemed to be acceptance of those changes.
SMS Terms of Service
Last revised: July 17, 2026
By using Distinctive Dental’s services, including signing up for text message communications, you expressly consent to collecting, using, and sharing your personal information as outlined in our Privacy Policy. You acknowledge that you have read, understood, and agree to our Terms of Service and Privacy Policy, including the terms related to data collection, communication, and security.
You further consent to receive text messages from Distinctive Dental, including transactional and promotional messages. You may opt out of receiving promotional messages at any time by following the opt-out instructions provided in the messages. Your continued use of our services constitutes your ongoing consent to these terms.
Opt Out
You may choose to stop receiving promotional text messages from Distinctive Dental at any time. To opt out, simply reply to any text message you receive from us with the word ‘STOP’ or ‘UNSUBSCRIBE.’ Once we receive your opt-out request, we will promptly remove your number from our promotional messaging list. Please note that opting out of promotional messages will not affect your ability to receive important service-related communications.
Message Frequency and Type
By subscribing to Distinctive Dental’s text messaging service, you agree to receive promotional, transactional, or informational messages related to any services or procedures you have had done or will have done. You can expect to receive up to 5 messages per week unless there is a unique messaging event. Message and data rates may apply. You can opt out of receiving these messages at any time by following the instructions provided in each message.
Liability
Distinctive Dental Services – Shawn Loo, DDS is not responsible for any delays, failures in delivery, or any other issues related to the transmission or receipt of text messages. Delivery of text messages is subject to effective transmission by your mobile carrier and is not guaranteed by Distinctive Dental Services – Shawn Loo, DDS.
By subscribing to our SMS services, you acknowledge and agree that Distinctive Dental Services – Shawn Loo, DDS will not be liable for any damages, losses, or injuries arising from or related to the use or failure to receive any text messages, including but not limited to, delays, non-delivery, or technical issues. Your use of our SMS services is at your own risk, and we provide our services on an ‘as-is’ basis without any warranties of any kind, express or implied.
Data security and information handling
Distinctive Dental Services – Shawn Loo, DDS is committed to protecting the security of your personal information. We implement industry-standard security measures to safeguard your data against unauthorized access, use, or disclosure. However, it is also your responsibility to protect the confidentiality of your account information and any passwords associated with your use of our services.
You agree to notify Distinctive Dental Services – Shawn Loo, DDS immediately of any unauthorized use of your account or any other security breach. Distinctive Dental Services – Shawn Loo, DDS will not be liable for any loss or damage arising from your failure to protect your account or personal information adequately. By using our services, you acknowledge and accept that no data transmission over the Internet or mobile networks can be guaranteed to be 100% secure, and therefore, you use our services at your own risk.
SMS Privacy Policy
Last revised: July 17, 2026
Distinctive Dental Services – Shawn Loo, DDS collects personal information from you when you interact with our services, including when you sign up, make purchases, or communicate with us via text messages. The types of information we collect may include your name, contact details, payment information, and any other information you voluntarily provide.
We use this information to provide, maintain, and improve our services, process transactions, communicate with you, and comply with legal obligations. Your information may be shared with trusted third-party service providers solely for the purpose of operating our business and fulfilling our commitments to you. We do not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.
You have the right to access, correct, or delete your personal information at any time, and we are committed to handling your data in a secure and transparent manner.
Data protection
Distinctive Dental Services – Shawn Loo, DDS takes the security of your personal information very seriously. We employ industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction. We continuously monitor our systems to ensure your information is safe and secure, and we are committed to maintaining the highest levels of data protection to safeguard your privacy.
Explicit non-sharing of information
Distinctive Dental Services – Shawn Loo, DDS is committed to upholding the highest standards of privacy for all personal information collected through our text messaging services. We do not sell, rent, distribute, or trade your personal data to third parties without your explicit consent unless legally required to do so. Any information shared with third parties is exclusively for the purpose of delivering our services to you. We assure you that your data will never be shared with third parties for marketing purposes.
Opt-out instructions
If you no longer wish to receive text messages from us, you can opt out at any time by replying with the word ‘STOP’ or ‘UNSUBSCRIBE’ to the number from which you received the message. Upon receiving your request, we will promptly remove you from our messaging list, and you will no longer receive further text communications from us.
Changes to the privacy policy
Distinctive Dental Services – Shawn Loo, DDS may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will notify you by updating the “Last Updated” date at the top of this policy. In the event of significant changes, we will provide a more prominent notice, such as sending an email notification or displaying a notice on our website.
By continuing to use our services after these changes, you agree to the revised Privacy Policy. We encourage you to periodically review this policy for the latest information on our privacy practices.